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ANSWERING SERVICE/ CALL SUPPORT
Let Innovation Go Further.
If you’re looking for a holiday answering service, an after-hours answering service, or a professional telephone answering service for more traditional business hours, you’ve come to the right place. Our 24/7 professional answering service gives your callers the friendly, professional service they expect, no matter when they call or what they need. Our answering service team can help callers schedule, re-schedule, and cancel appointments in real-time. No more double-booking or missed appointments!
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Services
Customer Services
Let Innovation Go Further.
Our customer service solutions cover all possible forms of communication, from phone calls to written messages to semi- or fully automated tools. We offer a cutting-edge customer experience by phone, email, chatbot, or live chat. Tasks can be general customer service, technical support, information line operations, order taking, telephone enquiries, database creation, and of course bespoke sales activity.
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Services
Technical Support
Let Innovation Go Further.
Hi trends solutions for products requiring a wide range of technical skills is a cost and energy efficient solution for manufacturers and distributors alike, and can significantly increase the effectiveness of in-house staff. A highly trained contact centre operator with professional communication skills can perform the same tasks as our client’s employees, be it customer service, complaints handling, administrative os sales tasks.
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Services
Integration
Let Innovation Go Further.
There is no customer service without technology. The starting point for all our new collaborations is an assessment of the competencies required. This is when we explore synergies with available customer service software, ticketing and database systems, social media interfaces, and explore opportunities for automation and efficiency gains. In order to best serve our customers, we may regularly need to integrate different technology solutions, third-party applications or even our own design our own tools.
